Mellon Group of Companies
Podjetje Mellon Systems and Services d.o.o. je podružnica podjetja Mellon Technologies in član skupine Mellon Group of Companies. Podjetje Mellon si prizadeva zagotavljati specializirane tehnološke rešitve in storitve z dodano vrednostjo glavnim finančnim institucijam in podjetjem z močnim potrošniškim transakcijskim poslovanjem, kot so bančno poslovanje, javna oskrba, ponudniki telekomunikacijskih storitev in večja zasebna podjetja. Podjetje Mellon Systems and Services d.o.o. je novoustanovljeno slovensko podjetje.
Podjetje Mellon Systems and Services d.o.o. zaposli tehnika na terenu – oprema za osnovno bančništvo (EFT/POS, bankomati in podobni sistemi)
Glavni cilj:
Namestitev, vzdrževanje in servisiranje opreme za osnovno bančništvo, na primer terminalov EFT/POS, bankomatov in podobne strojne/programske opreme pri strankah.
Mellon Systems and Services d.o.o is a subsidiary of Mellon Technologies and a member of the Mellon Group of Companies. Mellon is committed to delivering specialized technological solutions and value-added services to major financial institutions and organizations with strong consumer transaction businesses, such as retail banks, public utilities, telecommunications providers, and large private companies. Mellon Systems and Services d.o.o is a newly established company in Slovenia
Mellon Systems and Services d.o.o seeks to hire a field Technician – Core Banking Equipment (EFT/POS, ATM & Related Systems)
Core Objective:
To install, maintain, and service core banking equipment such as EFT/POS terminals, ATMs, and related hardware/software solutions across customer sites.
Opis delovnega mesta
- Izvajanje namestitev, servisiranja in popravil naprav za bančništvo in plačevanje (npr. terminalov EFT/POS, bankomatov, samopostrežnih bančnih kioskov).
- Obiskovanje strank po potrebi za odpravo tehničnih težav.
- Delovanje kot glavna kontaktna točka med podjetjem Mellon in končnimi uporabniki ter zagotavljanje zadovoljstva strank.
- Poročanje v sistem upravljanja storitev podjetja Mellon o napredovanju dela, podrobnostih o rešitvah.
- Izvoz in posredovanje poročil strankam.
- Nudenje pomoči in podpore sodelavcem, ko jo potrebujejo.
- Perform on-site installation, servicing, and repair of banking and payment-related devices (e.g., EFT/POS terminals, ATMs, kiosks).
- Visit customer premises as needed to resolve technical issues.
- Act as the main point of contact between Mellon and end-users, ensuring high levels of customer satisfaction.
- Update Mellon’s Service Management systems with job progress, resolution details,
- Export and deliver status reports to Customers
- Provide assistance and support to other team members when required.
Pričakujemo
- Splošna ali strokovna izobrazba iz elektronike, elektrotehnike, računalništva ali s podobnega področja.
- Naravnanost k reševanju težav, potrpežljivost in natančnost.
- Nujno je, da imate odlične komunikacijske in medosebne veščine.
- Zaželeno je računalniško znanje ter zmožnost odkrivanja in reševanja osnovnih strojnih, programskih ali omrežnih težav.
- Zaželeno je poznavanje programov Microsoft Office.
- Veljavno vozniško dovoljenje brez prekrškov.
- Prednost je dobro znanje angleščine (pisno in ustno).
- High school diploma or a technical degree in electronics, electrical engineering, computer science, or a related field.
- Problem-solving mindset with patience and attention to detail.
- Excellent communication and interpersonal skills is a must.
- Computer skills, with the ability to diagnose and resolve basic hardware, software, or networking issues is an advantage.
- Working knowledge of Microsoft Office applications is a plus.
- Valid driver’s license with a clean record.
- Fluency in English (written and spoken) is an advantage.
Ponujamo
- Odlične delovne pogoje
- Organizacija, usmerjena v ljudi, ki spodbuja poklicno rast
- Priložnosti za izobraževanje in razvoj
- Konkurenčno plačilo
- Mednarodno delovno okolje
Excellent working conditions
A people-oriented organization which fosters professional growth
Training and development opportunities
Competitive compensation
Multinational working environment
Prijava na delovno mesto
Pridružite se nam!
Če ste navdušeni nad tehnologijo, delom s strankami in terenskim delom z inovativnimi bančnimi izdelki, z veseljem pričakujemo vašo prijavo preko portala Optius.
Join Us:
If you're passionate about technology, customer service, and working in the field with innovative banking products, we’d love to hear from you! Apply via Optius job portal.
